GEFY Help Center
Your go-to resource for getting the most out of GEFY products. Find setup guides, troubleshooting tips, FAQs, and support for all GEFY apps and features—so you can stay focused on creating, customizing, and enjoying your experience.
Troubleshooting Wallpapers
1. Wallpaper Not Showing?
-
Make sure your antivirus or firewall isn’t blocking the app.
-
Restart your computer and try launching the app again.
-
Ensure your display drivers are up to date.
2. Video/HTML Wallpapers Not Loading?
-
Check if the file format is supported (.mp4 for video, .html for interactive).
-
Avoid special characters or spaces in file names or paths.
-
Make sure the wallpaper file is stored locally, not on a removable drive.
3. Desktop Icons Covering Wallpaper?
-
The wallpaper is designed to run behind icons. If it’s not, click “Reset Wallpaper” in the app settings.
-
Make sure no other desktop enhancement tools are interfering.
4. App Not Starting on Boot?
-
Enable the “Start on Boot” option in Settings.
-
If it still doesn’t work, try running the app once as Administrator.
5. High CPU or GPU Usage?
-
Lower the FPS limit in the Settings panel.
-
Pause the wallpaper when running fullscreen apps or games.
6. Wallpaper Crashes or Freezes?
-
Try using a different wallpaper file to test.
-
Reinstall the app if issues persist.
Report a bug!
Have a bug to report, a feature to request, or general feedback?
Let us know here — your input helps us make GEFY wallpapers even better.